FTX’s European Arm Resumes Withdrawals for Users With New Website Launch

• FTX’s European arm has launched a new website allowing customers to withdraw assets stored in the platform.
• The new website has been approved by the Cyprus Securities and Exchange Commission (CySE).
• The newly launched website will only be used for balance withdrawal and no products or services will be offered.

FTX’s European Arm to Resume Withdrawals

FTX’s European arm recently launched a new website enabling its users to submit withdrawal requests for their funds from the platform. This news comes as a respite for FTX investors who were reeling under uncertainty, given that the fate of the assets stored in the bankrupt platform hangs in limbo.

New Website Launch Approved by CySEC

The new domain name – – which was approved by the Cypriot regulator Cyprus Securities and Exchange Commission (CySE) – will only function for balance withdrawal. No products and services will be offered via this website.

FTX Europe Paying Out Customers

FTX Europe has announced that it is paying out its customers on However, due to some reason, FTX EU had only onboarded customers registered from March 2022, so not many of FTX’s EU citizens are FTX EU users either.

Services Not Offered on New Website

FTX Europe clarified that there would be no services or products offered via this website when it said, “Please be informed that our new domain,, has been approved by our regulator CySEC as you have well identified.“ It further added that „The website will only be used for all FTX EU LTD clients to be able to claim their FIAT balances.“


With the launch of this new website, European customers of failed crypto exchange can finally make withdrawals from their accounts stored with FTX Europe. This is good news especially at a time when there is much uncertainty regarding what might happen with these assets next.